Privacy Policy 711pg –
Personal Data Protection
Trusted by Members Across Malaysia

Introduction

Welcome to the 711pg Privacy Policy page. When you register and use our platform, you entrust us with your personal information. We take that trust seriously.

This document is written clearly and transparently so you know exactly — not just in broad terms, but in full detail — what information we collect, why we need it, who can access it, and how you can control your own data.

This Privacy Policy applies to all services provided by 711pg, including the web platform, mobile app, and all communication channels associated with 711pg. By using any of our services, you agree to the terms of this Privacy Policy.

1Information We Collect

We collect information from you through several means depending on how you interact with the 711pg platform. The types of data collected are as follows:

2How We Use Your Data

711pg uses the information collected for lawful and specific purposes. We do not use your data for any purpose beyond what is stated below:

We will not use your data to make automated decisions that materially affect your rights without appropriate human review. If you have any questions about how your data is used, our privacy team is ready to help.

3Data Sharing and Disclosure

711pg does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is only shared in the following situations:

• Trusted Service Providers: Payment processors (FPX gateway, banks), KYC providers, gaming software providers, and cloud infrastructure services — all subject to strict data protection agreements.
• Legal Requirement: When required by Malaysian law, court order, or a competent regulatory authority.
• Fraud Prevention: With industry bodies or relevant authorities to detect and prevent fraudulent activity or money laundering.
• Business Transfer: In the event of a merger, acquisition, or asset sale — members will be notified in advance.
• With Your Consent: In any other situation requiring your consent, we will seek your explicit permission beforehand.

4Security of Your Personal Data

The security of your data is our technical and operational priority. 711pg implements multiple layers of protection to keep your information safe at all times:

• 256-bit SSL/TLS Encryption for all data transmissions between your browser and our servers.
• Encryption of data at rest — all sensitive data is stored in encrypted format using the AES-256 standard.
• Two-Factor Authentication (2FA) available and encouraged for all member accounts.
• 24/7 Monitoring by our cybersecurity team to detect suspicious activity in real time.
• Independent security audit conducted periodically by qualified third parties.
• Internal access controls — only staff with specific authorisation may access members' personal data, and every access is recorded in an audit log.
• Incident response plan to ensure a rapid response in the event of any security breach.

5Cookies and Tracking Technologies

711pg uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie preferences through your web browser settings at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's guide.

6Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data held by 711pg:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request the correction of any data that is inaccurate, incomplete, or outdated.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data — subject to our legal obligations to retain certain records.
• Right to Restriction of Processing: You may request that we restrict how we process your data in certain circumstances.
• Right to Withdraw Consent: You may withdraw your consent at any time for processing that is based on your consent.
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications at any time via your account settings or by contacting us.
• Right to Data Portability: You may request your data in a structured, machine-readable format for transfer to another service.

To exercise any of the above rights, contact our privacy team via email or live chat within the platform. We will process your request within 30 calendar days of receipt.

7Child Data Protection

The 711pg platform is intended exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have unknowingly collected information from someone under the age of 18, we will take immediate steps to:

• Terminating the relevant account immediately.
• Permanently deleting all related personal data from our systems.
• Returning any legitimate balance to the rightful user (parent or legal guardian).
• Reporting incidents to the relevant authorities where required.

8Amendments to This Privacy Policy

711pg reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other valid reasons. When amendments are made:

• The "Last updated" date at the top of this page will be revised.
• Material changes will be communicated to you via your registered email or in-platform notification.
• For highly significant amendments, we may request your renewed consent before the changes take effect.
• Archived versions of this Privacy Policy are retained and available upon request from our team.

We encourage you to review this page periodically so you are always aware of how we protect your privacy. Continued use of the 711pg platform following any amendments constitutes acceptance of the revised terms.

9Contact Our Privacy Officer

If you have any questions, concerns, or complaints about how we handle your personal data, we welcome you to reach out to us. The 711pg privacy team is committed to responding within 5 business days:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 directly within the 711pg platform
• Supported Languages: Bahasa Melayu and English

If you are not satisfied with our response after contacting us directly, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010.